Zayn Dhillon is currently completing her Bachelor’s Honours degree in Psychology at the University of Waterloo. She is fascinated by how technology informs the human experience, and is pursuing a career in user experience (UX) research to help organizations put the needs of their clients first. Working in cognitive psychology labs, Zayn fuels her passion for research, exploring different aspects of how people learn in online environments. Usually, you can find her at the library, attending a spin class, or exploring new places with friends. At Possibilities, Zayn applies design thinking and various UX methodologies to help us optimize processes designed to help our clients.